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Host The Hops Spot - Syracuse

Host

Full Time • The Hops Spot - Syracuse
At The Hops Spot, we're all about good vibes and great food!
 
With our trendy menu and upscale-casual atmosphere, you'll find yourself in an exciting work environment supported by top-notch professionals.
 
We believe in a true work-life balance and showing appreciation for every team member.

We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
 
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, the restaurant staff, and our guests.
 
Responsibilities: 
  • Greet guests and seat them at tables or in waiting areas
  • Provide guests with menus
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seating’s
  • Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
  • Manage the flow of guests into the dining and bar areas, and provide accurate wait times to incoming guests if appropriate
  • Operate cash registers to accept payments for food and beverages
  • Answer the phone.
  • Take to-go orders when necessary.
  • Keep the host stand neat, tidy, and presentable for guests.
Qualifications: 
  • Previous restaurant hosting or serving experience preferred 
  • Friendly and customer-focused personality 
  • Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
  • Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
  • Ability to effectively communicate on the telephone
  • Must be able to carry trays or supplies (10-30 lbs.)
Join us and discover why our staff can't get enough of the Hops experience!
 
The pay for this position is $10/hour + tips
Compensation: $10.00 - $17.00 per hour




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Benefits/Perks

Growth Opportunities
Our company is growing, and we love to promote from within. Start with an entry-level position and see yourself joining our design team, administrative team, accounting team, or management team. We take the time to get to know our employees’ interests and backgrounds and look for ways to incorporate that college degree or side hobby into our company!
Health Insurance
Our management and lead staff members are offered medical, dental, and vision insurance through our provider, or a stipend if you don’t want to leave your current plan
401K
We offer a 401K plan to all employees after 1 year of full-time work with us
Holiday Pay & Sick Leave
Unlike most restaurants, we offer holiday pay of X1.5 for untipped staff on major holidays, including July 4, Labor Day, Memorial Day, and more. We also offer up to 40 hours of paid sick leave per calendar year for all full-time employees
Other Perks
The Hops Spot offers a variety of additional perks including discounted gym membership to the YMCA; tuition assistance for courses related to culinary arts, hospitality, and tourism; meal discounts; and transportation assistance